RDeals Email Alerts

Why have I stopped receiving email offers from RDeals.ca?

Your last RDeals email was May 10th, but this is not goodbye! While RDeals.ca is no longer issuing new deals, our friends at The Shopping Channel have you covered so you can continue to receive the best value, high quality deals that you love! Get first dibs today by subscribing to receive special offers from The Shopping Channel by email.

Back to top

Why am I receiving emails from The Shopping Channel?

If you were previously an RDeals subscriber, we have automatically replaced your RDeals emails with offers from The Shopping Channel so you don't miss out on any deals!

Not interested in receiving special offers from The Shopping Channel? You can unsubscribe easily from their email newsletters if you do now want them to continue.

Back to top

What is The Shopping Channel?

The Shopping Channel offers a vast assortment of exclusive products, top brand names and can't-miss offers. To learn more about The Shopping Channel, please visit The Shopping Channel

Back to top


RDeals Mobile Offer Alerts

Your last RDeals alert was May 10, but this is not goodbye! We've teamed up with The Shopping Channel so you can continue to receive mobile alerts on the best value, high quality deals that you love. Your shopping experience will stay the same except that mobile billing is going away for a little while we work to improve the service. You can still check out on m.theShoppingChannel.com via your mobile device using a credit card.

What is The Shopping Channel?

The Shopping Channel offers a vast assortment of exclusive products, top brand names and can't-miss offers. If you are a Rogers Wireless subscriber, you can sign up to receive The Shopping Channel Mobile Offer alerts on your phone by texting JOIN to 6060. You can also subscribe to receive special offers from The Shopping Channel by email.

Back to top

What will I receive in The Shopping Channel Mobile Offers alert messages?

The Shopping Channel Mobile Offer alert messages notify you of unbeatable offers right on your mobile phone. These alerts are delivered via text messages or picture messages so that you never miss the chance for big savings. Simply click on the link in the message to learn more about the offer.

The Shopping Channel Mobile Offer alerts are an entirely mobile experience. View, browse and purchase incredible offers all with the convenience of your mobile phone.

Back to top

Am I charged for The Shopping Channel Mobile Offer alert messages?

No. Like the previous RDeals Mobile Offer alerts, The Shopping Channel Mobile Offer alert messages are free. However, if you access The Shopping Channel Mobile Offer alerts while roaming, for example, outside of Canada, you will incur data roaming charges at applicable rates available at http://www.rogers.com/roaming.

Back to top

How many The Shopping Channel Mobile Offer alerts alert messages will I receive?

You will receive approximately 3-5 offers per week.

Back to top

How do I unsubscribe from receiving The Shopping Channel Mobile Offer alerts?

You can unsubscribe from The Shopping Chanel Mobile Offer alerts at any time by sending a text message with the word STOP to 6060.

Back to top

Can I receive alerts and purchase offers if I am not a Rogers Wireless customer?

The Shopping Channel Mobile Offer alerts are available exclusively to Rogers Wireless subscribers only but you can still sign on to receive priority alerts by subscribing to The Shopping Channel by email.

Back to top

Can my friends receive The Shopping Channel Mobile Offer alerts, too?

Of course! If your friends are Rogers Wireless subscribers, they can sign up for The Shopping Channel Mobile Offer alerts. Tell them to text JOIN to 6060 to participate.

Back to top


RDeals Vouchers

What about my previous purchases on RDeals that I have not redeemed yet?

You can still print your valid vouchers by logging into your RDeals.ca account and going to "My Account & Vouchers". You will have until August 13th to log in and access your vouchers, but hurry and redeem them now before your vouchers expire.

Can't find what you're looking for? Contact RDeals.ca customer service, and we will re-send the voucher information.

Back to top

What if I cannot find my voucher?

  1. Log into your account on RDeals.ca and all the vouchers you have purchased will be available. Can't find what you're looking for? Contact RDeals.ca customer service and we will re-send the voucher information.
  2. For mobile alerts subscribers, text the word "Voucher" to 6060 or click on the "my account" icon on the RDeals Mobile offer alerts site to see a list of all your purchased vouchers under "My Vouchers".

Back to top

What is RDeals.ca refund policy?

If you haven't redeemed your voucher and you would like a refund, please contact RDeals.ca customer service within 30 days of purchase.

If you have already redeemed your voucher, and your question relates to the specific product or experience, please contact the merchant.

Back to top

What if I have a problem redeeming a voucher?

RDeals.ca is pleased to work with select local and national merchants to provide you with access to unique products, services and experiences. If you have a problem with redemption, please contact RDeals.ca customer support.

Back to top

What if a voucher has expired?

Please make note of any redemption details regarding a particular voucher's expiration. Once a voucher reaches its expiration date, it no longer has its full promotional value, but can be redeemed at the price and/or for the length of time required by the laws in your province.

Back to top

Are taxes included when I purchase a voucher?

If taxes are included in the purchase price, this will be made clear on the deal landing page. If not mentioned, taxes are not included.

Please make note of any relevant redemption details and read the fine print carefully

Back to top

Can I combine my RDeal with other deals or promotions?

No, unless the voucher states otherwise (sorry!).

Back to top