Need our help?

We’d love to hear from you.

First, we’ve compiled popular requests on our Frequently Asked Questions page. Consider it a quick (and completely helpful) crash course in RDeals. Here’s a (very small!) sample of questions:

What if I want to cancel/change/return my order?
If you haven't redeemed your voucher, and you would like a refund, please contact RDeals.ca customer service within 30 days of purchase (see below). If you have already redeemed your voucher, and your question relates to the specific product experience, please contact the merchant.

How do I redeem a deal from RDeals.ca?
Go to the deal page and click the big red "BUY" button. Once your payment information is confirmed, RDeals will send you a voucher via email. The voucher will contain your personal voucher code and special redemption instructions. In some instances you will be redirected to the merchant's website to complete the purchase process directly with the merchant. Or more commonly, you will print the voucher and present it at the merchant's establishment.

What if I cannot find my voucher?

1. First, log in to your RDeals.ca account.

2. Select "My Vouchers and Account" in the upper right-hand corner of the page.

3. Select "purchase history" under the Vouchers options and you'll see you vouchers.

What if a voucher has expired?
Please make note of any redemption details regarding a particular voucher's expiration. Once a voucher reaches its expiration date, it no longer has its full promotional value, but can be redeemed for the price paid and/or for the length of time required by the laws in your province.

Plus, you can always contact us in writing or by phone.

• Write to us below or give us a call at 1-888-396-3279 (we’ll get back to you within two business days).